Personal data protection
Personal Data Protection Charter for esf Clients and/or Students
As part of the services it provides, ESF may collect your personal data. This charter aims to explain how ESF uses such data, in accordance with the provisions of the General Data Protection Regulation (GDPR), which came into effect on May 25, 2018.
n.b. the official version of this document is in French.
1. Did you know?
esf instructors carry out their profession under the status of self-employed workers. They group together locally into Écoles du Ski Français (esf) to organize ski instruction, supervision, and activities related to skiing and other snow sports within resorts.
To defend their interests, they also form Local Unions (Syndicats Locaux) with legal status. There is only one Local Union per resort. The use of the name "École du Ski Français" is authorized by the Syndicat National des Moniteurs du Ski Français (S.N.M.S.F.), founded in 1945. Its purpose is to organize the profession while guaranteeing instructors autonomy in both management and teaching.
When you make use of esf services, your personal data is processed by both the Local Union and the S.N.M.S.F., each acting as a data controller for their own purposes.
In other words:
To defend their interests, they also form Local Unions (Syndicats Locaux) with legal status. There is only one Local Union per resort. The use of the name "École du Ski Français" is authorized by the Syndicat National des Moniteurs du Ski Français (S.N.M.S.F.), founded in 1945. Its purpose is to organize the profession while guaranteeing instructors autonomy in both management and teaching.
When you make use of esf services, your personal data is processed by both the Local Union and the S.N.M.S.F., each acting as a data controller for their own purposes.
In other words:
- The Local Union processes your data to manage its contractual relationship with you (invoicing, payments, bookings, etc.), to carry out marketing activities, and to comply with its legal obligations.
- The S.N.M.S.F. processes your data as it operates the central reservation system, which allows Local Unions to collect the data required for organizing ESF services. The S.N.M.S.F. also uses this system for CRM (Customer Relationship Management) purposes.
2. What data is collected?
a. General case
Your personal data collected upon voluntary booking (online or in person) with or without prior reservation are as follows:
The customer authorises, free of charge, the esf instructors, a company participating on behalf of the esf and / or an independent photographer as part of a service which will be offered (after taking the images) by the latter to the client, to photograph him/ her and / or film them during the lessons given by the instructors of this esf and followed by the client and / or during competitions organized by this esf in which the client participates.
The customer authorizes the esf, the provider of the esf having participated on behalf of the latter in the taking and / or use of the images (examples: shooting, video editing, etc.) and / or the independent photographer within the framework of the aforementioned service, the case where appropriate, to use, in particular by reproduction, representation, projection and adaptation, these images (photographs or videos), on their website, their social networks or any other material media such as leaflets, prospectuses, posters and other advertising. This authorization is granted for the whole world and for a period of 5 years from the capture of said images.
If the client is a minor, the client's parents grant to the esf, to the providers of the esf above and / or to the independent photographer as part of the aforementioned service the authorization to photograph, film and use the image of their child, under the same conditions.
c. esf competition results
If you have taken part in esf competitions, your results are public and are displayed in the Local Union premises and online.
d. Bank data
Bank data transmitted during bookings are not collected by the Local Union or the S.N.M.S.F. Encryption technology is used by our service provider to secure your transactions.
Your personal data collected upon voluntary booking (online or in person) with or without prior reservation are as follows:
- Surname;
- First name;
- Date of birth;
- Level of teaching;
- Language(s) spoken ;
- Postal address;
- E-mail address;
- Telephone number.
The customer authorises, free of charge, the esf instructors, a company participating on behalf of the esf and / or an independent photographer as part of a service which will be offered (after taking the images) by the latter to the client, to photograph him/ her and / or film them during the lessons given by the instructors of this esf and followed by the client and / or during competitions organized by this esf in which the client participates.
The customer authorizes the esf, the provider of the esf having participated on behalf of the latter in the taking and / or use of the images (examples: shooting, video editing, etc.) and / or the independent photographer within the framework of the aforementioned service, the case where appropriate, to use, in particular by reproduction, representation, projection and adaptation, these images (photographs or videos), on their website, their social networks or any other material media such as leaflets, prospectuses, posters and other advertising. This authorization is granted for the whole world and for a period of 5 years from the capture of said images.
If the client is a minor, the client's parents grant to the esf, to the providers of the esf above and / or to the independent photographer as part of the aforementioned service the authorization to photograph, film and use the image of their child, under the same conditions.
c. esf competition results
If you have taken part in esf competitions, your results are public and are displayed in the Local Union premises and online.
d. Bank data
Bank data transmitted during bookings are not collected by the Local Union or the S.N.M.S.F. Encryption technology is used by our service provider to secure your transactions.
3. For what purpose?
Your personal data is collected to exercise esf activities. They are kept (globally and anonymously) for statistical purposes. We only ask you for data that is strictly necessary to run our esf services smoothly and to protect your vital interests. If a third party (see below) needs to use your personal data, we make sure that they are able to protect it.
We thus hold a legitimate interest in using your personal data and this use does not infringe your freedom and your interests.
We thus hold a legitimate interest in using your personal data and this use does not infringe your freedom and your interests.
4. Who are the recipients?
In order to ensure you receive quality service, your data is intended for:
- The management team of the Local Syndicate at your ski resort;
- Your esf (French Ski School) instructor;
- The IT department of the S.N.M.S.F.;
- Our IT subcontractors (technical services) and e-commerce web development teams (sales analysis, CRM tools);
- Local authorities if required by law.
5. Data Security
The information collected is stored in a secure computerized file managed by the Local Syndicate and the S.N.M.S.F. Appropriate technical measures (e.g., firewalls) and organizational measures (e.g., user ID/password, physical protection methods, etc.) are in place to protect your data against destruction, loss or alteration, misuse, and unauthorized access, modification, or disclosure—whether these actions are unlawful or accidental.
6. Your Rights
You have the right to object to, access, rectify, and delete your personal data. To exercise these rights, simply contact the Local Syndicate by clicking on the following link: Contact
7. Data Retention Periods
The data collected is retained, archived, and then anonymized by the Local Syndicate and the S.N.M.S.F.
Before being anonymized, clients’/students’ personal data will be archived for 10 years from the date of booking for accounting purposes (as invoices must be kept for 10 years after the end of the fiscal year).
Before being archived, the data will be kept for 3 consecutive seasons in the Local Syndicate's "active database" for marketing purposes. After this period, if you do not respond to any contact from the esf, the data will be archived.
Before being anonymized, clients’/students’ personal data will be archived for 10 years from the date of booking for accounting purposes (as invoices must be kept for 10 years after the end of the fiscal year).
Before being archived, the data will be kept for 3 consecutive seasons in the Local Syndicate's "active database" for marketing purposes. After this period, if you do not respond to any contact from the esf, the data will be archived.
8. Cookies and Web Beacons
a. Cookies
A "cookie" is an information file sent to your browser and stored on your device (e.g., computer, smartphone). This file contains information such as your domain name, internet service provider, operating system, as well as the date and time of access.
If you visit its website, the Local Syndicate may process information related to your activity on the site, such as pages viewed and searches performed. This information is used to improve the website’s content and enhance your browsing experience.
You can configure your browser settings to limit or block the storage of cookies on your device. However, doing so may restrict your experience on the website.
b. Web Beacons
The Local Syndicate may occasionally use web beacons (hereafter referred to as "tags") to assess your interactions with its website and the effectiveness of its actions (e.g., the number of times a page has been viewed).
A "cookie" is an information file sent to your browser and stored on your device (e.g., computer, smartphone). This file contains information such as your domain name, internet service provider, operating system, as well as the date and time of access.
If you visit its website, the Local Syndicate may process information related to your activity on the site, such as pages viewed and searches performed. This information is used to improve the website’s content and enhance your browsing experience.
You can configure your browser settings to limit or block the storage of cookies on your device. However, doing so may restrict your experience on the website.
b. Web Beacons
The Local Syndicate may occasionally use web beacons (hereafter referred to as "tags") to assess your interactions with its website and the effectiveness of its actions (e.g., the number of times a page has been viewed).